Last updated:
Review draft published for owner review during pre-launch; legal review remains pending. Payment, supplier purchase and fulfillment execution remain disabled. Outbound email delivery is not configured, so this draft does not promise operational email notifications.
What digital delivery means
Depending on the approved product and enabled service, delivery may use the customer account, an authenticated order page, a configured email notification, direct top-up to supplied account or player details, or another approved electronic method. No physical shipment is implied. An email notification is not, by itself, proof that a code has been revealed or a top-up completed.
Recorded delivery states
Customer-facing labels must follow the actual recorded state. Payment pending means payment is not yet confirmed. Processing means work is underway. Provider pending means the provider has not confirmed a final result. Manual review means a person must review the case. Reconciliation means the original operation is being checked. Delivered requires verified completion. Failed describes a confirmed failure, not an unknown response. The available labels depend on the enabled workflow.
Timing and availability
Delivery can depend on payment verification, product availability, supplier processing, technical availability and security or manual review. There is no general promise of instant delivery or a fixed delivery time. A specific estimate may be shown only where configured and supported for that product or provider, and it must not conceal an unresolved state.
Your details and redemption
Review the product's region, platform, denomination and redemption conditions, and enter account, player, server and recipient information accurately. Follow the instructions supplied for the purchased variant. Selling currency and artwork do not change the product's redemption restrictions. Protect any code made available to you and do not post it publicly.
Pending, unknown or failed delivery
Contact support@falconloot.com with the order reference if the recorded state needs review. A network timeout or delayed notification must not be treated as confirmed success or proof that no supplier transaction occurred. The original operation must be reconciled or verified before a further supplier purchase is attempted. Refund eligibility is reviewed separately under the Refund Policy.
Status presentation and support
The Loot Run may illustrate the authoritative backend state; it does not decide that state. There must be no artificial progress percentages or timer-based claims of completion. If animation is reduced or unavailable, the written status remains authoritative. Support can review the recorded case, but this draft gives no guaranteed response or resolution time.